After the health care industry’s most challenging year in memory, the Holland Christian Home has been certified as a “Great Place to Work®” for an impressive third year in a row. This certification was awarded based on an employee survey and evaluation process conducted by Great Place to Work Institute (GPTW), an independent research and consulting firm nationally recognized for producing workplace lists such as the annual Fortune 100 Best Places to Work list.
Significantly, 89% of the Home’s employees say that the Home is a great place to work. Only 59% of employees at typical US-based companies said the same in 2019.
The anonymous survey, which was completed by an outstanding 74% of the Home’s 150+ employees, evaluated over 60 elements of team members’ experiences on the job. Using methods developed through years of studying high-trust, high-performance workplaces, GPTW judged things like employees’ trust in leadership, pride in contributions and relationships with coworkers.
According to the anonymous survey, 93% of employees at the Home agreed that “my work has special meaning” and “this is not ‘just a job’.” Only 84% of employees at Fortune 100 Best Places to Work organizations said the same.
Similarly, 94% of employees are “proud to tell others I work here,” and 92% say that “When I look at what we accomplish, I feel a sense of pride.”
The most frequently used words to describe the Home included wonderful, welcoming, exceptional, live, dignity, ministry, and family.
A Compassionate Community
Part of the Holland Christian Home’s ministry is to be a true “home,” where residents and staff alike are welcomed and supported.
When tragedy struck one of the Home’s nurses, Sophia Burke, during the holidays, the Home sprung into action. Through the Home’s “Pay It Forward” program, residents and co-workers donated money, resources, and even paid time off. The local community even got involved, contributing gifts for Sophia’s children while she recovered in the hospital.
In fact, the local community partners with the Home in many wonderful ways. During the national shortage of personal protective equipment caused by the pandemic last spring, the Home’s neighbors near and far wasted no time supporting employees with over 200 homemade gowns and masks. At Christmas, churches and families donated anonymous gifts for residents. Even recently, members of North Haledon Girl Scout Troop 96984 sewed muffs for residents.
In the midst of the pandemic’s chaos, the Home’s staff, residents, and neighbors have worked together in admirable ways.
We cherish our residents, and our shared commitments to them and to each other make us like a family. In a year when it might feel safer to run away, our family has stuck together. I thank God for our team of heroes.
Executive Director & Administrator Carlos G. Beato, LNHA, RN
Great Workplace = Great Performance
High employee satisfaction should always lead to high employee performance. And even the New Jersey Department of Health (NJDOH) has noted high performance at the Home. Following unannounced, on-site inspections, NJDOH gave the Home a rating of “Deficiency-Free” in each of the last three years. And the Home consistently boasts nurse-to-resident ratios that are above average in New Jersey according to data that is publicly available through NJDOH.
The Holland Christian Home has been serving older adults in northern New Jersey since 1895. Located in North Haledon and recently renovated, the Home’s Life Care model covers a lifetime of care ranging from independent living to 24/7 skilled nursing — all under one roof.